Coming soon


Since launching in 2021, Alpha has grown into the safest and largest social networking app for gay, bi, trans, and queer people that does not sell your data. We have millions of daily users who use our location-based technology in almost every country in every corner of the planet.
Alpha proudly represents a modern LGBTQ lifestyle that’s expanding into new platforms. From social issues to content, we’re continuing to pioneer innovative paths with a meaningful impact for our beloved community. At Alpha, we’ve created a safe space where you can discover, navigate, and connect to the beautiful world around you.
Embrace new connections.
Your friends at Alpha
How can we help you?
The Alpha Guide
The Alpha Guide
Troubleshooting
Safety and Privacy
Support
The Alpha Guide
What is Alpha, and how does the Alpha application allow users to contact other users?
Alpha is a geolocation-based social networking application for the LGBTQ+ and broader community. You can chat via Alpha's messaging system; the chats are transmitted within Alpha's platform. You may send messages containing text, images, video, and voice. Upon opening the application, you are presented with a grid, or cascade, of other members who are sorted by distance. Alpha collects your location information within a 100m radius of accuracy. You have the option to "Show Distance," which will display an approximate calculation of the distance between you and other members (i.e. relative distance between one user to another). Even if "Show Distance" is off, your relative distance is used to arrange the cascade based on distance.
You can select any profile in the cascade to view that person's images, profile information, send a message, or “Flirt” with another member. A Flirt is an emoji reaction people can send to one another to indicate they are interested, in addition to or instead of sending a chat message. You can select certain filters to help identify people nearby that they may wish to interact with (i.e. age, body type, etc.). You may subscribe to our premium service which provides more features, including the ability to apply multiple filters.
The "Explore" feature allows you to search in a different geographic area (other than where the searching user is located) to find new people to connect with within that other region. Everyone has the ability to search using Explore; however, only our premium service subscribers have the ability to interact (i.e. chat, favorite, etc.) with Alpha users found in Explore. Everyone on Alpha has the option of opting in to and out of appearing in Explore searches by toggling "Show me on Explore searches" from the Alpha settings page.
Welcome to Alpha! Below you'll find steps for getting your profile off the ground. That said, if you're still having trouble getting started, get in touch with us here.
First things first, you’ll have to download the Alpha app on your device:
Once you've downloaded and opened the app, you will tap "Sign Up”, you will see two pop-ups: our Terms of Service and our Privacy Policy. Should you choose to accept, you'll be able to continue with your account creation using any of the options listed below.
Email & password
Creating a Alpha account using your email is easy! Here are the steps:
1. we must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations);
2. we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years);
3. there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
4. the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.
1. Manually type in the email address you'd like to use.
2. Create a password.
3. Confirm your password.
4. Scroll to select your Date of Birth.
5. Select Finish.
We'll ask you to prove you're not a robot, and then you're free to make your profile!
If you'd like to create your account through Facebook, you can follow the steps below:
1. Select the Facebook icon.
2. Your device should notify you that Alpha wants to use Facebook.com to sign in.
3. If you’ve selected Facebook from the login page and you do not already have a Alpha account, you'll see a pop-up of our Terms of Service and Privacy Policy.
4. Should you choose to accept, you’ll be able to proceed with creating the account.
5. Select Countinue.
Note: If Facebook is not installed on your device, the app will redirect you to a mobile web browser for login authorization. Once you've logged in and authorized your Facebook account for use, Alpha will log you in to your profile
If you choose to use your Google account to create your Alpha account, here's what you need to do:
1. Select the Google icon.
2. If you’ve selected Google from the login page and you do not already have a Alpha account, you'll see a pop-up of our Terms of Service and Privacy Policy
3. Should you choose to accept, you’ll be able to proceed with creating the account.
4. Select the Google account you'd like to use.
5. Select Next.
Note: If Google is not installed on your device, it will direct you to the browser for login authorization. When your Google account already exists in Alpha's account system, select the account you used to create the previous profile and it will log you in to your existing profile. If you select a new Google account, it will create a new profile.
Apple ID (for iOS)
Before using your Apple ID to sign in, make sure you have the latest version of our app, and that you're logged in to your Apple ID.
1. Select Sign In with Apple.
2. If you’ve selected Apple from the login page and you do not already have a Alpha account, you'll see a pop-up of our Terms of Service and Privacy Policy.
3. Should you choose to accept, you’ll be able to proceed with creating the account.
4. If you are using an Apple device that has Touch ID or Face ID, you can use both these features or enter in your details manually.
5. If you choose to do it manually, then enter your Apple ID email.
6. Enter your Apple ID password.
7. Tap on continue.
Note: If your Apple ID is attached to a pre-existing account, you will automatically be logged into that account. Our Support Team cannot change passwords for you if you forget them. Make sure you log in using the same Apple ID you used when creating your Alpha account
Accessing data and chats
After creating and accessing your account on a supported device, you will retain access to your data, account, and chats. That said, we do recommend regularly making a backup of your chat history to ensure its safety from any loss.
Your weekend is already booked: you’ve got a meeting with clients in an 1 hour, drinks at brunch with friends after, and a flight to Miami in the morning. When it comes to your success, every minute counts, and you can’t afford to waste time—or have your clients see you in the grid during a quick check on Alpha.
Introducing ALPHA +, the most convenient and discreet experience ever, offering our most exclusive features:
Viewed Me— See who's checking you out.
Unsend— Undo sent messages and photos.
Incognito— Browse without being seen.
Typing Status— Know when someone’s messaging you
Unlimited Profiles— Always find a fresh face.
Newest features exclusive to Alpha +.
Expiring Photos — Send pics that disappear from others’ phones after one 10-second view.
Chat Translate— Detects other users’ language and translates for you.
And all these features come with Alpha +.
Endless possibility. Infinite connection. Total discretion. With ALPHA +, nothing will delay your satisfaction any longer.
ALPHA + is now available on iOS and Android.
Alpha is a global community connector, and we aim to provide a great experience for everyone. Here in this language article, you will find the following:
Alpha supported languages
Alpha supports the following languages, based on your operating system:
iOS
Android
Changing your language preference
To change your Alpha language from English to another supported language, follow the steps below based on your device type.
iOS:
Note: The language you set for your device will always occupy the number one spot in your list of preferred languages. Under Preferred Language Order, your preferred language will need to be the primary language in the list for Alpha to appear in that language.
Android:
Note: If the language you select is not supported in your device’s preferred languages, then you will see the app in English by default.
Your profile is your first impression! This article outlines the various profile fields available for you to complete -- note that each of these fields is optional, but we find that more complete profiles usually gain the most attention. Basics Stats Expectations I'm Looking For Meet At Accepting NSFW Pics Identity Sexual health Social links Related articles Basics To edit your profile information, you simply log in, tap on your profile and select "Edit Profile".
The first thing you'll find in "Edit Profile" is that you get to create a "Display Name" and a brief description of who you are in "About Me". Your display name can be letters, numbers, special characters, and even emojis, but it has to be between 0 - 15 characters. You have 0 - 225 characters to play around with when describing yourself in "About Me". We'd never limit you to just letters and numbers; you can also use special characters & emojis. Stats The following are all the fields that you can find listed under the Stats section.
We'll leave it up to you to decide what you'd like to fill in -- it's all optional. Show Age: Toggle this on or off if you'd like to show your age. Age Height Weight Body Type (Toned, Average, Slim, Muscular, Large): choose Do Not Show if you want this to remain anonymous. Position [Top, Vers, Bottom, or Side (aka, no penetration)]: choose Do Not Show if you want this to remain anonymous. Ethnicity: This field indicates your racial identity e.g. Asian, Black, Mixed, Caucasian, Latino, etc. Relationship Status: This field indicates what type of relationship you're in e.g. single, committed, dating, partnered, open relationship, etc. My Tribes: Tribes are a sub-communities of folks who identify largely based on their presentation (e.g. Bear, Daddy, Discreet, Rugged, Twink, Geek, etc.)
Expectations The Expectations section of your profile gives other people an idea of what you're looking for on Alpha. There are three fields under this section: I'm Looking For Meet At Accepts NSFW Pics I'm Looking For The "I'm Looking For" field allows you to let others know what types of connections you're open to. You can select one option or multiple options from the list below: Chat Dates Friends Networking Relationship Right Now Meet At This field allows you to specify where you prefer to meet others. Most people use this field to indicate whether or not they can host at their place. Scroll down to the Expectations heading. Select Meet At. You can choose between the following options: My Place - you prefer to host. Your Place - you prefer to be hosted.
Bar Coffee Shop Restaurant Select Done and then Save your profile changes. Accepting NSFW Pics NSFW stands for Not Safe For Work, and this field allows you to set expectations for the kind of messages you're open to receiving. Scroll down to the Expectations heading. Select Accepts NSFW Pics. You can choose between the following options: Do Not Show - this field will NOT be visible on your profile. Never Not At First Yes Please Select Done and then Save your profile changes. Identity This section helps others understand how you identify. Sharing your gender identity and your pronouns aids in communication between you and others, and allows everyone to be who they are. Gender Man: Man, Cis Man, Trans Man, or Custom. Woman: Woman, Cis Woman, Tran Woman, or Custom. Non-Binary: Non-Binary, Non-Conforming, Queer, Crossdresser, or Custom.
Pronouns He/Him/His She/Her/Hers They/Them/Theirs Custom Pronouns Sexual health This section is all about knowing your health status and sharing that information with others if you so choose. Below are all the fields you'll find in this section: HIV Status Last Tested Date Testing Reminders Sexual Health FAQ Social links Social links allow you to personalize your profile even more, by adding other social media profiles to your Alpha profile. If you choose to do this, other users will be able to read your profile and tap on your social media links to check out your other pages. The options for this section are: Instagram Spotify: Add some of your favorite music. Twitter Facebook Note: Please always be careful when sharing your social media and personal information.
What is Alpha, and how does the Alpha application allow users to contact other users?
Alpha is a geolocation-based social networking application for the LGBTQ+ and broader community. You can chat via Alpha's messaging system; the chats are transmitted within Alpha's platform. You may send messages containing text, images, video, and voice. Upon opening the application, you are presented with a grid, or cascade, of other members who are sorted by distance. Alpha collects your location information within a 100m radius of accuracy. You have the option to "Show Distance," which will display an approximate calculation of the distance between you and other members (i.e. relative distance between one user to another). Even if "Show Distance" is off, your relative distance is used to arrange the cascade based on distance.
You can select any profile in the cascade to view that person's images, profile information, send a message, or “Flirt” with another member. A Flirt is an emoji reaction people can send to one another to indicate they are interested, in addition to or instead of sending a chat message. You can select certain filters to help identify people nearby that they may wish to interact with (i.e. age, body type, etc.). You may subscribe to our premium service which provides more features, including the ability to apply multiple filters.
The "Explore" feature allows you to search in a different geographic area (other than where the searching user is located) to find new people to connect with within that other region. Everyone has the ability to search using Explore; however, only our premium service subscribers have the ability to interact (i.e. chat, favorite, etc.) with Alpha users found in Explore. Everyone on Alpha has the option of opting in to and out of appearing in Explore searches by toggling "Show me on Explore searches" from the Alpha settings page.
Welcome to Alpha! Below you'll find steps for getting your profile off the ground. That said, if you're still having trouble getting started, get in touch with us here.
First things first, you’ll have to download the Alpha app on your device:
Once you've downloaded and opened the app, you will tap "Sign Up”, you will see two pop-ups: our Terms of Service and our Privacy Policy. Should you choose to accept, you'll be able to continue with your account creation using any of the options listed below.
Email & password
Creating a Alpha account using your email is easy! Here are the steps:
1. we must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations);
2. we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years);
3. there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
4. the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.
1. Manually type in the email address you'd like to use.
2. Create a password.
3. Confirm your password.
4. Scroll to select your Date of Birth.
5. Select Finish.
We'll ask you to prove you're not a robot, and then you're free to make your profile!
If you'd like to create your account through Facebook, you can follow the steps below:
1. Select the Facebook icon.
2. Your device should notify you that Alpha wants to use Facebook.com to sign in.
3. If you’ve selected Facebook from the login page and you do not already have a Alpha account, you'll see a pop-up of our Terms of Service and Privacy Policy.
4. Should you choose to accept, you’ll be able to proceed with creating the account.
5. Select Countinue.
Note: If Facebook is not installed on your device, the app will redirect you to a mobile web browser for login authorization. Once you've logged in and authorized your Facebook account for use, Alpha will log you in to your profile
If you choose to use your Google account to create your Alpha account, here's what you need to do:
1. Select the Google icon.
2. If you’ve selected Google from the login page and you do not already have a Alpha account, you'll see a pop-up of our Terms of Service and Privacy Policy
3. Should you choose to accept, you’ll be able to proceed with creating the account.
4. Select the Google account you'd like to use.
5. Select Next.
Note: If Google is not installed on your device, it will direct you to the browser for login authorization. When your Google account already exists in Alpha's account system, select the account you used to create the previous profile and it will log you in to your existing profile. If you select a new Google account, it will create a new profile.
Apple ID (for iOS)
Before using your Apple ID to sign in, make sure you have the latest version of our app, and that you're logged in to your Apple ID.
1. Select Sign In with Apple.
2. If you’ve selected Apple from the login page and you do not already have a Alpha account, you'll see a pop-up of our Terms of Service and Privacy Policy.
3. Should you choose to accept, you’ll be able to proceed with creating the account.
4. If you are using an Apple device that has Touch ID or Face ID, you can use both these features or enter in your details manually.
5. If you choose to do it manually, then enter your Apple ID email.
6. Enter your Apple ID password.
7. Tap on continue.
Note: If your Apple ID is attached to a pre-existing account, you will automatically be logged into that account. Our Support Team cannot change passwords for you if you forget them. Make sure you log in using the same Apple ID you used when creating your Alpha account
Accessing data and chats
After creating and accessing your account on a supported device, you will retain access to your data, account, and chats. That said, we do recommend regularly making a backup of your chat history to ensure its safety from any loss.
Your weekend is already booked: you’ve got a meeting with clients in an 1 hour, drinks at brunch with friends after, and a flight to Miami in the morning. When it comes to your success, every minute counts, and you can’t afford to waste time—or have your clients see you in the grid during a quick check on Alpha.
Introducing ALPHA +, the most convenient and discreet experience ever, offering our most exclusive features:
Viewed Me— See who's checking you out.
Unsend— Undo sent messages and photos.
Incognito— Browse without being seen.
Typing Status— Know when someone’s messaging you
Unlimited Profiles— Always find a fresh face.
Newest features exclusive to Alpha +.
Expiring Photos — Send pics that disappear from others’ phones after one 10-second view.
Chat Translate— Detects other users’ language and translates for you.
And all these features come with Alpha +.
Endless possibility. Infinite connection. Total discretion. With ALPHA +, nothing will delay your satisfaction any longer.
ALPHA + is now available on iOS and Android.
Alpha is a global community connector, and we aim to provide a great experience for everyone. Here in this language article, you will find the following:
Alpha supported languages
Alpha supports the following languages, based on your operating system:
iOS
Android
Changing your language preference
To change your Alpha language from English to another supported language, follow the steps below based on your device type.
iOS:
Note: The language you set for your device will always occupy the number one spot in your list of preferred languages. Under Preferred Language Order, your preferred language will need to be the primary language in the list for Alpha to appear in that language.
Android:
Note: If the language you select is not supported in your device’s preferred languages, then you will see the app in English by default.
Your profile is your first impression! This article outlines the various profile fields available for you to complete -- note that each of these fields is optional, but we find that more complete profiles usually gain the most attention.
Basics Stats Expectations I'm Looking For Meet At Accepting NSFW Pics Identity Sexual health Social links Related articles Basics To edit your profile information, you simply log in, tap on your profile and select "Edit Profile".
The first thing you'll find in "Edit Profile" is that you get to create a "Display Name" and a brief description of who you are in "About Me". Your display name can be letters, numbers, special characters, and even emojis, but it has to be between 0 - 15 characters. You have 0 - 225 characters to play around with when describing yourself in "About Me".
We'd never limit you to just letters and numbers; you can also use special characters & emojis. Stats The following are all the fields that you can find listed under the Stats section.
We'll leave it up to you to decide what you'd like to fill in -- it's all optional.
Show Age:
Toggle this on or off if you'd like to show your age.
Age Height Weight Body Type (Toned, Average, Slim, Muscular, Large):
Ethnicity:
Relationship Status:
My Tribes:
Expectations The Expectations section of your profile gives other people an idea of what you're looking for on Alpha. There are three fields under this section: I'm Looking For Meet At Accepts NSFW Pics I'm Looking For The "I'm Looking For" field allows you to let others know what types of connections you're open to. You can select one option or multiple options from the list below:
Chat Dates Friends Networking Relationship Right Now Meet At This field allows you to specify where you prefer to meet others. Most people use this field to indicate whether or not they can host at their place. Scroll down to the Expectations heading. Select Meet At. You can choose between the following options:
My Place - you prefer to host. Your Place - you prefer to be hosted.
Bar Coffee Shop Restaurant Select Done and then Save your profile changes. Accepting NSFW Pics NSFW stands for Not Safe For Work, and this field allows you to set expectations for the kind of messages you're open to receiving. Scroll down to the Expectations heading. Select Accepts NSFW Pics. You can choose between the following options: Do Not Show - this field will NOT be visible on your profile. Never Not At First Yes Please Select Done and then Save your profile changes. Identity This section helps others understand how you identify. Sharing your gender identity and your pronouns aids in communication between you and others, and allows everyone to be who they are.
Gender Man:
Woman:
Non-Binary:
Pronouns He/Him/His She/Her/Hers They/Them/Theirs Custom Pronouns Sexual health This section is all about knowing your health status and sharing that information with others if you so choose. Below are all the fields you'll find in this section:
HIV Status Last Tested Date Testing Reminders Sexual Health FAQ Social links Social links allow you to personalize your profile even more, by adding other social media profiles to your Alpha profile. If you choose to do this, other users will be able to read your profile and tap on your social media links to check out your other pages.
The options for this section are:
Instagram Spotify:
Twitter Facebook Note:
Troubleshooting
Oh no!
We’re sorry that you’re running into a potential bug on Alpha. If the issue is something that’s already on our radar, you’ll see a blue banner atop this page with a status update. If you aren’t seeing this banner, please report what you’re seeing here. We appreciate you making a report any time you suspect that you’ve found a bug. Ringing that alarm bell alerts our team, and allows us to investigate how best to get affected members of our community back up and running ASAP.
Send a bug report
Restrictions applied to adult content by your Internet Service Provider administrators can sometimes cause connection issues. Unfortunately, we have very little control over this as these restrictions are controlled by the government.
We recommend either contacting the network administrator for more details or attempting to connect via another Wi-Fi network or 4G to see if this is indeed the issue. Internet censorship may prevent members from accessing Alpha in the following countries:
Government restricted countries:
We understand VPNs have been used in these regions but cannot guarantee that their use will be effective.
Sanctioned countries:
Using a VPN here will unfortunately not work, because Alpha is unavailable in these territories for the time being.
Countries where Alpha is delisted from the app store:
Saudi Arabia Note: If you choose to use a VPN please check local laws about VPN usage.
Oh no!
We’re sorry that you’re running into a potential bug on Alpha. If the issue is something that’s already on our radar, you’ll see a blue banner atop this page with a status update. If you aren’t seeing this banner, please report what you’re seeing here. We appreciate you making a report any time you suspect that you’ve found a bug. Ringing that alarm bell alerts our team, and allows us to investigate how best to get affected members of our community back up and running ASAP.
Send a bug report
Restrictions applied to adult content by your Internet Service Provider administrators can sometimes cause connection issues. Unfortunately, we have very little control over this as these restrictions are controlled by the government.
We recommend either contacting the network administrator for more details or attempting to connect via another Wi-Fi network or 4G to see if this is indeed the issue. Internet censorship may prevent members from accessing Alpha in the following countries:
Government restricted countries:
We understand VPNs have been used in these regions but cannot guarantee that their use will be effective.
Sanctioned countries:
Using a VPN here will unfortunately not work, because Alpha is unavailable in these territories for the time being.
Countries where Alpha is delisted from the app store:
Saudi Arabia Note: If you choose to use a VPN please check local laws about VPN usage.
Safety and Privacy
Protecting your identity and personal information is a very important thing when it comes to anything online. Here are some things that we suggest you protect when enjoying our services:
We encourage you to connect and help us to build a safe and inclusive community.
It’s smart to protect your account by using a unique password on Alpha that is hard to guess, plus utilizing our PIN code feature. We also offer discreet app icons (DAI).
Please understand that people may save and/or share the private information you share in chat such as messages or photos.
If you are on an untrusted WiFi network, consider using a VPN to connect to Alpha, but you should check local laws before doing so.
From your settings page, you can choose if you want to “Show Distance” in other users’ grid views. By deselecting “show distance”, your distance from other people will not be displayed. However, your profile will be visible to other people in the grid, sorted by your distance from them, so an approximate distance may be inferred. Alpha only collects your information within a 100-meter radius of accuracy. Sometimes this could be very close to where you are and sometimes this could be nearly 100 meters off of your actual location.
If you do not wish to show your approximate distance, you can always go into your device’s settings and turn off location sharing altogether. In certain regions of the world, being a member of the LGBTQ community is illegal. In those areas, Alpha may automatically obscure user’s locations, or even have this feature turned off completely.
If you travel to a new place, research the local laws. Unfortunately, in some countries where being LGBTQ+ is criminalized, law enforcement has been known to use social media apps as tools for potential entrapment. Some countries have laws that even criminalize communications between people on LGBTQ+ networks.
If you’re in an area that might be unsafe, use the highest level of caution and reference local human rights organizations for further assistance.
Note: You can read all about which countries/regions have banned Alpha here.
Try chatting via phone or video chat before meeting in person. Even when chatting online, be cautious about what you share. You may want to first verify through social media or with a friend (or friend-of-a-friend) that the person you’re talking to is truly part of the LGBTQ+ community.
Although Alpha works hard to ban scammers quickly, they do exist and you should be wary. Some “sextortion” scammers may record and use intimate messages or video content against you. Scammers may try to get you to move to email or video very quickly, as they know they will be blocked from Alpha soon. In general, we recommend keeping communication on Alpha until you’re completely comfortable.
Sharing your location or home address can be risky, do so only when you feel comfortable, and don't feel pressured if the other person has already sent you their location (as it may not be their actual location and they may be using it to bait you into providing your true location).
If you do choose to meet, we recommend you do so in public first, at a safe space like an LGBTQ+ friendly cafe, and be careful about what possessions you take with you. Know your limits with alcohol, don’t accept any strange drinks or drugs, and keep an eye on your own drinks.
Make sure a responsible person you trust knows who you’re meeting, where you’re going, and when you’re planning on coming back. Provide emergency contact information. Finally, make sure you’re in charge of your own transportation and have a plan to get home.
Don’t let anyone make you feel that your sexuality is abnormal. Don’t let anyone body-shame you or tell you what you like isn’t best for you. And don’t let anyone pressure you into having sex if you do not wish to do so. Likewise, be sure to ask for consent before sex, and be respectful of boundaries. Consent can be withdrawn at any time, and sex is never owed to anyone.
Practice safer sex and get tested for HIV and other STIs regularly. Always have conversations with the people you meet about your safety expectations.
Read our Sexual Health Resource guide for more information.
If someone is making you feel uncomfortable on the app, you may choose to block them by selecting the icon on the user’s profile and tapping ‘Block.’ This will remove you from their view, as well as remove them from your view, and you will not be able to contact each other unless you choose to unblock them.If you feel someone is violating our Community Guidelines, report them by selecting the icon on their profile and tapping ‘Report.’ Our moderation team will review the profile and your report and take appropriate action.
Even if you follow all of our tips, no harm reduction plan is perfect. If you would like to report an incident that happened off Alpha, let us know at help@Alpha.com. You can also go to Human Rights or LGBTQ+ organizations for help, and if you feel comfortable, report to law enforcement.
We encourage you to connect and help us to build a safe and inclusive community.
COVID-19 awareness
In many areas of the world, it’s advised not to meet in person right now. We recommend you keep dates virtual to reduce the risk of spreading or contracting COVID-19.
If you do meet someone in person: plan an outside activity, wear masks, and stay socially distanced.
For more tips related to COVID-19, visit the WHO website, or our Grindr + Covid page.
Protect your identity
Protecting your identity and personal information is a very important thing when it comes to anything online. Here are some things that we suggest you protect when enjoying our services:
We encourage you to connect and help us to build a safe and inclusive community.
Secure your account
It’s smart to protect your account by using a unique password on Alpha that is hard to guess, plus utilizing our PIN code feature. We also offer discreet app icons (DAI).
Please understand that people may save and/or share the private information you share in chat such as messages or photos.
If you are on an untrusted WiFi network, consider using a VPN to connect to Alpha, but you should check local laws before doing so.
Be aware of location features
From your settings page, you can choose if you want to “Show Distance” in other users’ grid views. By deselecting “show distance”, your distance from other people will not be displayed. However, your profile will be visible to other people in the grid, sorted by your distance from them, so an approximate distance may be inferred. Alpha only collects your information within a 100-meter radius of accuracy. Sometimes this could be very close to where you are and sometimes this could be nearly 100 meters off of your actual location.
If you do not wish to show your approximate distance, you can always go into your device’s settings and turn off location sharing altogether. In certain regions of the world, being a member of the LGBTQ community is illegal. In those areas, Alpha may automatically obscure user’s locations, or even have this feature turned off completely.
Be aware when traveling
If you travel to a new place, research the local laws. Unfortunately, in some countries where being LGBTQ+ is criminalized, law enforcement has been known to use social media apps as tools for potential entrapment. Some countries have laws that even criminalize communications between people on LGBTQ+ networks.
If you’re in an area that might be unsafe, use the highest level of caution and reference local human rights organizations for further assistance.
Note: You can read all about which countries/regions have banned Alpha here.
Don't rush into things
Try chatting via phone or video chat before meeting in person. Even when chatting online, be cautious about what you share. You may want to first verify through social media or with a friend (or friend-of-a-friend) that the person you’re talking to is truly part of the LGBTQ+ community.
Although Alpha works hard to ban scammers quickly, they do exist and you should be wary. Some “sextortion” scammers may record and use intimate messages or video content against you. Scammers may try to get you to move to email or video very quickly, as they know they will be blocked from Alpha soon. In general, we recommend keeping communication on Alpha until you’re completely comfortable.
Sharing your location or home address can be risky, do so only when you feel comfortable, and don't feel pressured if the other person has already sent you their location (as it may not be their actual location and they may be using it to bait you into providing your true location).
If you do choose to meet, we recommend you do so in public first, at a safe space like an LGBTQ+ friendly cafe, and be careful about what possessions you take with you. Know your limits with alcohol, don’t accept any strange drinks or drugs, and keep an eye on your own drinks.
Make sure a responsible person you trust knows who you’re meeting, where you’re going, and when you’re planning on coming back. Provide emergency contact information. Finally, make sure you’re in charge of your own transportation and have a plan to get home.
Practice safer sex
Don’t let anyone make you feel that your sexuality is abnormal. Don’t let anyone body-shame you or tell you what you like isn’t best for you. And don’t let anyone pressure you into having sex if you do not wish to do so. Likewise, be sure to ask for consent before sex, and be respectful of boundaries. Consent can be withdrawn at any time, and sex is never owed to anyone.
Practice safer sex and get tested for HIV and other STIs regularly. Always have conversations with the people you meet about your safety expectations.
Read our Sexual Health Resource guide for more information.
Utilize the block & report feature
If someone is making you feel uncomfortable on the app, you may choose to block them by selecting the icon on the user’s profile and tapping ‘Block.’ This will remove you from their view, as well as remove them from your view, and you will not be able to contact each other unless you choose to unblock them.If you feel someone is violating our Community Guidelines, report them by selecting the icon on their profile and tapping ‘Report.’ Our moderation team will review the profile and your report and take appropriate action.
Even if you follow all of our tips, no harm reduction plan is perfect. If you would like to report an incident that happened off Alpha, let us know at help@Alpha.com. You can also go to Human Rights or LGBTQ+ organizations for help, and if you feel comfortable, report to law enforcement.
We encourage you to connect and help us to build a safe and inclusive community.
COVID-19 awareness
In many areas of the world, it’s advised not to meet in person right now. We recommend you keep dates virtual to reduce the risk of spreading or contracting COVID-19.
If you do meet someone in person: plan an outside activity, wear masks, and stay socially distanced.
For more tips related to COVID-19, visit the WHO website, or our Grindr + Covid page.
Support
Your weekend is already booked: you’ve got a meeting with clients in an 1 hour, drinks at brunch with friends after, and a flight to Ibiza in the morning. When it comes to your success, every minute counts, and you can’t afford to waste time—or have your clients see you in the grid during a quick check on Alpha.
Introducing ALPHA +, the most convenient and discreet experience ever, offering our most exclusive features:
And ALL these features come with ALPHA +
Endless possibility. Infinite connection. Total discretion. With ALPHA +, nothing will delay your satisfaction any longer.
ALPHA + is now available on iOS and Android.
Coming soon
Alpha for Equality is an ever-evolving mission to help LGBTQ people around the globe. Our wide-ranging initiatives impact communities large and small on issues that matter to them the most: safety, sexual health, advocacy, and more.
Now is the time to mobilize
Now is the time to inform and empower our communities. Because when we do, our voices get heard. Explore what G4E has been up to, and find out how you can get in on it.
Start your successful career with Alpha team.
WHAT WE VALUE
Welcome to Alpha ’s Terms and Conditions of Use (these “Terms”). This is a contract between you and the Alpha Group (as defined further below) and we want you to know yours and our rights before you use the Alpha application (“Alpha ” or the “App”). Please take a few moments to read these Terms before enjoying the App, because once you access, view or use the App, you are going to be legally bound by these Terms (so probably best to read them first!).
Please be aware that if you subscribe to services for a term (the “Initial Term”), then the terms of your subscription will be automatically renewed for additional periods of the same duration as the Initial Term at Alpha ’s then-current fee for such services, unless you cancel your subscription in accordance with Section 5 below.
You should also note that Section 13 of these Terms contains provisions governing how claims that you and Alpha Group have against each other are resolved. In particular, it contains an arbitration agreement that will, with limited exceptions, require disputes between us to be submitted to binding and final arbitration. If you are an existing user or a new user who signed up for Alpha before January 18, 2021, you have a right to opt out of the arbitration agreement pursuant to Section 13 below. If you do not opt out of the arbitration agreement in accordance with Section 13, or if you sign up for Alpha after January 18, 2021, (1) you will only be permitted to pursue claims and seek relief against us on an individual basis only; and (2) you are waiving your right to seek relief in a court of law and to have a jury trial on your claims.
And a notice to California subscribers: You may cancel your subscription and request a refund at any time prior to midnight of the third business day following the date you subscribed. If you subscribed using your Apple ID, refunds are handled by Apple, not Alpha . If you wish to request a refund, please visit https://getsupport.apple.com. If you subscribed using your Google Play Store account or through Alpha, please contact customer support.
1. Alpha Rules.
Before you can use the App, you will need to register for an account (“Account”). In order to create an Account you must:
1. be at least 18 years old; and
2. be legally permitted to use the App by the laws of your home country.
You can create an Account via manual registration, or by using your Facebook login details. If you create an Account using your Facebook login details, you authorize us to access, display and use certain information from your Facebook account (e.g. profile pictures, relationship status, location and information about Facebook friends). For more information about what information we use and how we use it, please check out our Privacy Policy.
Unfortunately, we cannot allow you to use another person’s Account or to share your Account with any other person without permission.
You’ll have great fun on Alpha , but if you feel the need to leave, you can delete your Account at any time by going to the ‘Settings’ page when you are logged in and clicking on the ‘Delete account’ link. Your Account will be deleted immediately but it may take a little while for Your Content (defined below) to be completely removed from the App. Your profile information will be treated in accordance with our Privacy Policy. If you delete your Account and try to create a new account within this time period using the same credentials, we will re-activate your Account for you.
We use a combination of automated systems and a team of moderators to monitor and review accounts and messages for content that indicates breaches of these Terms. We reserve the right at our sole discretion to terminate or suspend any Account, or make use of any operational, technological, legal or other means available to enforce the Terms (including without limitation blocking specific IP addresses), at any time without liability and without the need to give you prior notice. Without limiting the foregoing in any way, we expressly reserve the right to terminate or suspend your Account without notice (1) for violating these terms, (2) due to your conduct on the App, or your conduct with other users of the App (including your “offline” conduct), if we, in our sole discretion, determine your conduct was inappropriate or improper, (3) if we or our affiliates, in our or their sole discretion, determine your conduct on other apps operated by our affiliates was inappropriate or improper, or (4) for any reasons whatsoever that we deem, in our sole discretion, justifies termination. If your Account is terminated or suspended, you agree you will not receive a refund for any paid service or features you have already been charged for.
You may not access, tamper with, or use non-public areas of the App or our systems. Certain portions of the App may not be accessible if you have not registered for an Account.
2. Types of content.
There are three types of content that you will be able to access on the App:
1. Content that you upload and provide (“Your Content”);
2. Content that members provide (“Member Content”); and
3. Content that the Alpha Group provides (“Our Content”).
There is certain content we can’t allow on Alpha
We want our users to be able express themselves as much as possible and post all sorts of things on Alpha, but we have to impose restrictions on certain content which:
Your Content
You agree that Your Content must comply with our Guidelines at https://Alpha app.com/en/guidelines, as updated from time to time. As Your Content is unique, you are responsible and liable for Your Content and will indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content. Sorry that was a bit of a mouthful, but you are what you post!
You may not display any personal contact or banking information on your individual profile page whether in relation to you or any other person (for example, names, home addresses or post codes, telephone numbers, email addresses, URLs, credit/debit card or other banking details). If you do choose to reveal any personal information about yourself to other users, whether via email or otherwise, it is at your own risk. We encourage you to use the same caution in disclosing details about yourself to third parties online as you would under any other circumstances.
As Alpha is a public community, Your Content will be visible to other users of the App all around the world instantly - so make sure you are comfortable sharing Your Content before you post. As such, you agree that Your Content may be viewed by other users and any person visiting, participating in or who is sent a link to the App (e.g. individuals who receive a link to a user’s profile or shared content from other Alpha Users). By uploading Your Content on Alpha , you represent and warrant to us that you have all necessary rights and license to do so, and automatically grant us a non-exclusive, royalty free, perpetual, worldwide license to use Your Content in any way (including, without limitation, editing, copying, modifying, adapting, translating, reformatting, creating derivative works from, incorporating into other works, advertising, distributing and otherwise making available to the general public such Content, whether in whole or in part and in any format or medium currently known or developed in the future).
We may assign and/or sub-license the above license to our affiliates and successors without any further approval by you.
We do not have any obligation to store Your Content - if it’s important, you should make a copy.
Member Content
Other members of Alpha will also share content via the App. Member Content belongs to the user who posted the content and is stored on our servers and displayed via the App at the direction of the user providing the Member Content.
You do not have any rights in relation to other users’ Member Content, and you may only use other Alpha users’ personal information to the extent that your use of it matches Alpha ’s purpose of allowing people to meet one another. You may not use other users’ information for commercial purposes, to spam, to harass, stalk or to make unlawful threats. We reserve the right to terminate your Account if you misuse other users’ information.
Member Content is subject to the terms and conditions of Sections 512(c) and/or 512(d) of the Digital Millennium Copyright Act 1998. If you have a complaint about Member Content, please see the Digital Millennium Copyright Act section below for more information
Our Content
You may be wondering what happens to the rest of the Content on Alpha . Well, it belongs to us! Any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, and other intellectual property appearing on Alpha are owned, controlled or licensed by us and are protected by copyright, trademark and other intellectual property law rights. All right, title and interest in and to Our Content remains with us at all times. We grant you a non-exclusive, limited, personal, non-transferable, revocable, license to access and use Our Content, without the right to sublicense, under the following conditions:
1. you shall not use, sell, modify, or distribute Our Content except as permitted by the functionality of the App;
2. you shall not use our name in meta tags, keywords and/or hidden text;
3. you shall not create derivative works from Our Content or commercially exploit Our Content, in whole or in part, in any way; and
4. you shall use Our Content for lawful purposes only.
We reserve all other rights.
No Obligation to Pre-Screen Content.
Since Alpha is an online community, we generally try to avoid getting in the way and therefore don’t assume any obligation to pre-screen any of Your Content or any Member Content. However, there may be times where we need to step in, and we reserve the right to review, pre-screen, refuse and/or remove any Member Content and Your Content, including content exchanged between users in direct messages.
3. Restrictions on the app.
You agree to:
You agree that you will not:
We don’t like users misbehaving in the Alpha community. You can report any abuse or complain about Member Content by contacting us, outlining the abuse and/or complaint. You can also report a user directly from a profile or in chat by clicking the ‘Block & Report’ link. We reserve the right to investigate any possible violations of these Terms, and we may, in our sole discretion, immediately terminate any user’s right to use of the App without prior notice, as set out further in Section 1 above. We don’t control any of the things our users say or do, so you are solely responsible for your interactions with other users of the App.
You understand that Alpha group does not currently conduct criminal background checks on its users. Alpha group also does not unquire into the background of its users or attempt to verify the statements of its users. Alpha group makes to verify the statements or warranties as to the conduct or future users. Alpha group reserves the right to conduct any criminal background check or other screenings (such as sex offender registration searches) at any time and to use available public records for any purpose.
You agree to, and hereby do, release Alpha Group and its successors from any claims, demands, losses, damages, rights, and actions of any kind, including personal injuries, death and property damage, that either directly or indirectly arises from your interactions with or conduct of other users of the App. If you are a California resident, you hereby waive California Civil Code Section 1542, which states, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by Alpha Group or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the App. Scraping or replicating any part of the App without our prior consent is expressly prohibited. This includes by any means (automated or otherwise) other than through our currently available, published interfaces - unless you have been specifically allowed to do so in a separate agreement with us.
4. Privacy.
For information about how the Alpha Group collects, uses, and shares your personal data, please check out our Privacy Policy. By using Alpha , you acknowledge that we may use such data in accordance with our Privacy Policy.
5. Payment terms.
Generally.
Alpha may offer products and services for purchase on the App (“In-App Purchase”). If you choose to make an In-App Purchase, you acknowledge and agree that additional terms, disclosed to you at the point of purchase, may apply, and that such additional terms are incorporated herein by reference
You may make an In-App Purchase through the following payment methods (“Payment Method”): (a) making a purchase through a third-party platform such as the Apple App Store and Google Play Store (“Third Party Store”), or (b) paying with your credit card, debit card, or PayPal account, which will be processed by a third-party processor. Once you have made an In-App Purchase, you authorize us to charge your chosen Payment Method. If payment is not received by us from your chosen Payment Method, you agree to promptly pay all amounts due upon demand by us.
Subscriptions and Auto-Renewal: Alpha may offer some services as automatically-renewing subscriptions, e.g., a one-week subscription, one-month subscription, or three-month subscription (“Premium Services”). IF YOU PURCHASE AN AUTOMATICALLY RENEWING SUBSCRIPTION, YOUR SUBSCRIPTION WILL RENEW AT THE END OF THE PERIOD, UNLESS YOU CANCEL, AT Alpha ’S THEN-CURRENT PRICE FOR SUCH SUBSCRIPTIONS. To avoid charges for a new subscription period, you must cancel, as described below, before the end of the then-current subscription period. Deleting your account or deleting the application from your device does not cancel your subscription. You will be given notice of changes in the pricing of the Premium Services to which you have subscribed and an opportunity to cancel. If Alpha changes these prices and you do not cancel your subscription, you agree that you will be charged at Alpha ’s then-current pricing for subscription
Cancelling Subscriptions.
If you purchased a subscription directly from Alpha , you may cancel or change your Payment Method via the payment settings option under your profile. If you purchased a subscription through a Third Party Store, such as the Apple App Store or the Google Play Store, you will need to access your account with that Third Party Store and follow instructions to change or cancel your subscription. If you cancel your subscription, you may use your subscription until the end of the period you last paid for, but (i) you will not (except as set forth in the subsection entitled “Refunds” below) be eligible for a prorated refund, (ii) your subscription will not be renewed when that period expires and (iii) you will then no longer be able to use the Premium Services or In-App Purchases enabled by your subscription.
Free Trials.
If you sign up for a free trial and do not cancel, your trial may convert into a paid subscription and your Payment Method will be charged at the then-current price for such subscription. Once your free trial converts to a paid subscription, your paid subscription will continue to automatically renew at the end of each period, and your Payment Method will be charged, until you cancel. To avoid charges for a new subscription period, you must cancel before the end of the then-current subscription period or free trial period as described above. Deleting your account or deleting the application from your device does not cancel your free trial.
Refunds.
Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods.
For subscribers residing in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin, the terms below apply:
You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use Alpha ) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing the company notice in the same manner as you request a refund as described below.
To request a refund:
In addition to canceling, you must request a refund to receive one. If you subscribed using your Apple ID, refunds are handled by Apple, not Alpha.
To request a refund, go to iTunes, click on your Apple ID, select “Purchase history,” find the transaction and hit “Report Problem”. You can also submit a request at https://getsupport.apple.com.
For all other purchases: please contact customer support with your order number (you can find the order number in the order confirmation email, or if you purchased from the Google Play Store by logging in to Google Wallet). You may also mail or deliver a signed and dated notice which states that you, the buyer, are canceling this agreement, or words of similar effect. Please also include the email address or mobile number associated with your account along with your order number. This notice shall be sent to: Alpha , Attn.: Cancellations, P.O. Box 300940, Austin, Texas, 78703 (in addition, California and Ohio members may send a facsimile to 512-696-1545).
Taxes.
The payments required under this Section 5 do not include any Sales Tax that may be due in connection with the Premium Services provided under these Terms. If Alpha determines it has a legal obligation to collect a Sales Tax from you in connection with these Terms, Alpha will collect such Sales Tax in addition to the payments required under this Section 5. If any Premium Services, or payments for any Premium Services, under these Terms are subject to any Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to Alpha , you will be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant tax authority. As used herein, “Sales Tax” means any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.
6. Virtual items.
At times, you may be able to purchase a limited, personal, non-transferable, non-sublicensable, revocable license to access special limited-use features from Alpha , referred to here as “Virtual Items.” You can only purchase Virtual Items through Alpha or Alpha ’s partners. Virtual Items represent a limited license right governed by this Agreement, and, except as otherwise prohibited by applicable law, no title or ownership in or to Virtual Items is being transferred or assigned to you. This Agreement, and your purchase of Virtual Items, does not constitute the sale of any rights in Virtual Items.
Any Virtual Item balance shown in your account does not constitute a real-world balance or reflect any stored value, but instead shows the extent of your license to access Virtual Items. Virtual Items do not incur fees for non-use. Your license in Virtual Items will terminate on the earlier of Alpha ceasing provision of services or your account closing or terminating. Alpha may also at times provide Virtual Items as bonuses to, or parts of, paid subscriptions for its services. Your ability to use Virtual Items you have access to in this manner may terminate at the end of each of your subscription periods and your access to Virtual Items may not “roll over” or accumulate through additional subscription periods. Your access to Virtual Items gained through subscriptions may also end if you cancel your subscription.
Alpha , in its sole discretion, reserves the right to charge fees for the right to access or use Virtual Items and/or may distribute Virtual Items with or without charge. Alpha may manage, regulate, control, modify, or eliminate Virtual Items at any time, including taking actions that may impact the perceived value or purchase price, if applicable, of any Virtual Items and Alpha shall have no liability to you for doing so. You shall not sell, redeem, or otherwise transfer Virtual Items to any person or entity. Virtual Items may only be redeemed through our Services.
ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH OUR SERVICES ARE FINAL AND NON-REFUNDABLE. YOU ACKNOWLEDGE THAT Alpha IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
7. Push notifications.
Location-based features
We may provide you with emails, text messages, push notifications, alerts and other messages related to the App and/or the Alpha services, such as enhancements, offers, products, events, and other promotions. After downloading the App, you will be asked to accept or deny push notifications/alerts. If you deny, you will not receive any push notifications/ alerts. If you accept, push notifications/alerts will be automatically sent to you. If you no longer wish to receive push notifications/alerts from the App, you may opt out by changing your notification settings on your mobile device. With respect to other types of messaging or communications, such as emails, text messages, etc., you can unsubscribe or opt out by either following the specific instructions included in such communications, or by emailing us with your request at feedback@alphadatingapp.com
The App may allow access to or make available opportunities for you to view certain content and receive other products, services and/or other materials based on your location. To make these opportunities available to you, the App will determine your location using one or more reference points, such as GPS, Bluetooth and/or software within your mobile device. If you have set your mobile device to disable GPS, Bluetooth or other location determining software or do not authorise the App to access your location data, you will not be able to access such location-specific content, products, services and materials. For more about how the App uses and retains your information, please read the Privacy Policy.
8. Disclaimer.
The app, site, our content, and member content are all provided to you “as is” and “as available” without warranty of any kind, either express or implied, including but not limited to, fitness for a particular purpose, title, or non-infringement. Without limiting the foregoing, we do not guarantee the compatibility of any matches.
Should applicable law not permit the foregoing exclusion of express or implied warranties, then we grant the minimum express or implied warranty required by applicable law. No advice or information, whether oral or written, shall create any warranty, representation or guarantee not expressly stated in this section.
Additionally, we do not make any warranties that the app or site will be uninterrupted, secure or error free or that your use of the app or site will meet your expectations, or that the app, site, our content, any member content, or any portion thereof, is correct, accurate, or reliable. Your use of the app or site is at your own risk. You are solely responsible for your interactions with other members. The alpha group is not responsible for the conduct of any user. Alpha group does not conduct criminal background checks on its members.
9. Limitation of liability.
Neither us nor any owner will be liable for any damages, direct, indirect, incidental, consequential, special, or punitive, including, without limitation, loss of data, income, profit or goodwill, loss of or damage to propery and claims of third parties arising out of your access to or use of the aoo, site ,our content, or any member content, however caused, whether based on breach of contract, tort (including negligence), proprietary rights infringement, product liability or otherwise.
The foregoing shall apply even if we were adviced of the possibility of such damages. If you become dissasfied in any wat with the app or site, your sole nad exclusive remedy is to stop your use of the app and site. You hereby waive any and all claims arising out of your use the app ro site. Because some states do not allow the disclaimer of implied warranties or the exclusion or limitation of certain types of damages, these provisions may not apply to you. If any portion of this limitation on liability is found to be invalid or unenforceable for any reason, then our aggregate liability shall not exceed one hundred dollars ($100).
The limitation of liability herein is a fundamental element of the basis of the bargain and reflects a fair allocation of risk. The app and site would not be provided without such limitations and you afree that the limitations and exclusions of liability, disclaimers and exclusive remedies specified herein will survive even if found to have failed in their essential purpose. The foregoing does not apply to liability arising from any fraud or fraudulent misrepresentations, or any other liability that cannot be limited by applicalbe law.
10. Indemnity.
All the actions you make and information you post on Alpha remain your responsibility. Therefore, you agree to indemnify, defend, release, and hold us, and our partners, licensors, affiliates, contractors, officers, directors, employees, representatives and agents, harmless, from and against any third party claims, damages (actual and/or consequential), actions, proceedings, demands, losses, liabilities, costs and expenses (including reasonable legal fees) suffered or reasonably incurred by us arising as a result of, or in connection with:
1. any negligent acts, omissions or wilful misconduct by you;
2. your access to and use of the App;
3. the uploading or submission of Content to the App by you;
4. any breach of these Terms by you; and/or
5. your violation of any law or of any rights of any third party.
We retain the exclusive right to settle, compromise and pay any and all claims or causes of action which are brought against us without your prior consent. If we ask, you will co-operate fully and reasonably as required by us in the defence of any relevant claim.
The foregoing provision does not require you to indemnify Alpha Group for any unconscionable commercial practice or any fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the App.
11. Digital millenium copyright act.
The Alpha Group has adopted the following policy towards copyright infringement in accordance with the Digital Millennium Copyright Act (the “DMCA”). If you believe any Member Content infringes upon your intellectual property rights, please submit a notification alleging such infringement (“DMCA Takedown Notice”) to Alpha Group’s Copyright Agent as identified below, including the following:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works;
3. Identification of the material claimed to be infringing or to be the subject of infringing activity and that is to be removed or access disabled and information reasonably sufficient to permit the service provider to locate the material;
4. Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and
6. A statement that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and
Any DMCA Takedown Notices should be sent to Alpha Group’s Copyright Agent at: feedback@alphadatingapp.com
12. Third party app store.
The following additional terms and conditions apply to you if you download the App from a Third Party Store. To the extent that the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this Section, the more restrictive or conflicting terms and conditions in this Section will apply, but solely with respect to the App and the Third Party Store. You acknowledge and agree that:
1. These Terms are concluded solely between you and the Alpha Group and not with the providers of the Third Party Store, and the Alpha (and not the Third Party Store providers) is solely responsible for the App and the content thereof. To the extent that these Terms provide for usage rules for the App which are less restrictive or in conflict with the applicable terms of service of the Third Party Store from which you obtain the App, the more restrictive or conflicting term of the Third Party Store will take precedence and will apply.
2. The Third Party Store provider has no obligation whatsoever to provide any maintenance and support services with respect to the App. The Alpha is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. The Third Party Store provider will have no warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of the Alpha.
3. The Alpha not the Third Party Store provider, is responsible for addressing any claims you or any third party may have relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection or similar legislation; and/or (iv) intellectual property infringement claims.
4. The Third Party Store provider and its subsidiaries are third party beneficiaries of these Terms, and, upon your acceptance of these Terms, the Third Party Store provider from whom you obtained the App will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.
In the event of a conflict between a Third Party Store’s or mobile carrier’s applicable terms and conditions and these Terms, the terms and conditions of the Third Party Store or mobile carrier shall govern and control. We are not responsible and have no liability whatsoever for third-party goods or services you obtain through a Third Party Store or mobile carrier. We encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online transaction with any of these third parties
13. Dispute resolution.
Please read the following arbitration agreement in this Section (“Arbitration Agreement”) carefully. Unless you opt out in the manner described in subsection 7 below, this agreement requires you to arbitrate disputes with Alpha Group and limits the manner in which you seek relief from us.
1. When Does This Arbitration Agreement Apply?
This Arbitration
Agreement applies to any dispute or claim relating to your use of our App or
any other aspect of your relationship with Alpha Group. It requires that,
and by entering into these Terms you agree, that such claims will be
resolved by binding arbitration, rather than in court, except that (i) you may
assert claims in small claims court if your claims qualify; and (ii) you or
Alpha Group may seek equitable relief in court for infringement or misuse
of intellectual property rights.
2. How Do You Start The Arbitration Process?
? To begin the arbitration
proceeding, you must send a letter requesting arbitration and describing
your claim to our registered agent: CT Corporation, 1209 Orange Street,
City of Wilmington, County of New Castle, Delaware 19801.
3. What Are The Rules Of Arbitration?
The Federal Arbitration Act
governs the interpretation and enforcement of this Arbitration Agreement.
The arbitration will be governed by JAMS, an established alternative
dispute resolution provider. Disputes involving claims and counterclaims
under $250,000, not inclusive of attorneys’ fees and interest, shall be
subject to JAMS’ most current version of the Streamlined Arbitration Rules
and procedures available at: https://www.jamsadr.com/rules-streamlined-arbitration/
. All other claims will be subject to JAMS’ most current version of
the Comprehensive Arbitration Rules and Procedures, available at: https://
www.jamsadr.com/rules-comprehensive-arbitration/ . JAMS’ rules are also
available at www.jamsadr.com or by calling JAMS at 800-352-5267. If
JAMS is not available to arbitrate, the parties will select an alternative
arbitral forum. If the arbitrator finds that you cannot afford to pay JAMS’
filing, administrative, hearing and/or other fees and cannot obtain a waiver
from JAMS, Alpha Group will pay them for you. In addition, Alpha Group
will reimburse all such JAMS’ filing, administrative, hearing and/or other
fees for claims totaling less than $10,000 unless the arbitrator determines
the claims are frivolous.
You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the country where you live or at another mutually agreed location.
4. What Can The Arbitrator Decide?
The arbitrator has the exclusive
authority to (i) determine the scope and enforceability of this Arbitration
Agreement, and (ii) resolve any dispute related to the interpretation,
applicability, enforceability or formation of this Arbitration Agreement
including, but not limited to, any claim that all or any part of this Arbitration
Agreement is void or voidable. The arbitrator will have the authority to grant
motions dispositive of all or part of any claim. The arbitrator will have the
authority to award monetary damages and to grant any non-monetary
remedy or relief available to an individual under applicable law, the arbitral
forum’s rules, and the Agreement (including the Arbitration Agreement).
The arbitrator will issue a written award and statement of decision
describing the essential findings and conclusions on which the award is
based, including the calculation of any damages awarded. The arbitrator
has the same authority to award relief on an individual basis that a judge in
a court of law would have. The award of the arbitrator is final and binding
upon you and us.
5. No Jury Trials.
By agreeing to arbitration, YOU AND Alpha GROUP
ARE EACH AGREEING TO WAIVE OUR RIGHTS TO A JURY TRIAL.
Instead, you and Alpha Group are electing that all claims and disputes will
be resolved by arbitration under this Arbitration Agreement, except as
described in Section 13(1) above. An arbitrator can award on an individual
basis the same damages and relief as a court and must follow this
Agreement as a court would. However, there is no judge or jury in
arbitration, and court review of an arbitration award is subject to very
limited review.
6. One At A Time.
All claims and disputes within the scope of this
Arbitration Agreement MUST BE ARBITRATED ON AN INDIVIDUAL BASIS
AND NOT ON A CLASS OR COLLECTIVE BASIS, AND YOU GIVE UP
YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR ANY OTHER
CLASS PROCEEDING. Only individual relief is available, and claims of
more than one customer or user cannot be arbitrated or consolidated with
those of any other customer or user. The arbitration proceeding will not be
consolidated with any other matters or joined with any other cases or
parties. If a decision is issued stating that applicable law precludes
enforcement of any of this subsection’s limitations as to a given claim for
relief, then the claim must be severed from the arbitration and brought into
the State or Federal Courts located in Travis County, Texas. All other claims
shall be arbitrated.
7. 31-Day Right to Opt. This opt out section does not apply to new
members after January 18, 2021.
You have the right to opt out of the
provisions of this Arbitration Agreement by sending written notice of your
decision to opt out to: Alpha
optout@team.Alpha.com , within 31 days
after first becoming subject to this Arbitration Agreement. Your notice must
include your name and address, your Alpha username (if any), the email
address you used to set up your Alpha account (if you have one), and an
unequivocal statement that you want to opt out of this Arbitration
Agreement. If you opt out of this Arbitration Agreement, all other parts of
this Agreement will continue to apply to you. Opting out of this Arbitration
Agreement has no effect on any other arbitration agreements that you may
currently have, or may enter in the future, with us.
8. Severability.
Except as provided in subsection 13(6), if any part or parts
of this Arbitration Agreement are found under the law to be invalid or
unenforceable, then such specific part or parts shall be of no force and
effect and shall be severed and the remainder of the Arbitration Agreement
shall continue in full force and effect.
9. Survival of Agreement.
The terms of this Arbitration Agreement will
continue, even after your relationship with Alpha Group has ended.
14. Termination and remedies
These Terms commence on the date you accept them (as described in the preamble) and continue until terminated in accordance with the terms herein.
If you want to terminate these Terms, you may do so by (a) notifying Alpha Group at any time, and (b) closing your Account. Your notice should be sent to Alpha Group’s address below. Please note that if you terminate these Terms, your subscription will continue until the end of the subscription period for which applicable fees have been paid, and you will not be entitled to a refund except as stated in Section 5.
Alpha Group may terminate or suspend these Terms, including your Account, if you breach these Terms or if Alpha Group is required to do so by applicable law. You agree that all terminations for cause shall be made in Alpha Group’s sole discretion and that Alpha Group shall not be liable to you or any third party for any termination of your Account.
In the event that Alpha Group determines, in its sole discretion, that you have breached any portion of these Terms, or have otherwise demonstrated conducted inappropriate for the App, Alpha Group reserves the right to: (a) warn you via email (to any email addresses you have provided to Alpha Group) that you have violated the Terms; (b) delete your User Content; (c) discontinue your Account; (d) discontinue your subscription(s); (e) notify and/or send your User Content to and/or fully cooperate with the proper law enforcement authorities for further action; and/or (f) pursue to any other action which Alpha Group deems to be appropriate.
Termination of these Terms or your Account includes the removal of access to your Account, and all related information and content associated with or inside your Account
All provisions of these Terms, which by their nature should survive, shall survive termination of these Terms, including, without limitation, the Arbitration Agreement, ownership provisions, warranty disclaimers and limitation of liability.
15. Miscellaneous.
There are a few more things we need to mention before you can use Alpha .
These Terms, which we may amend from time to time, constitute the entire agreement between you and the Alpha Group. The Terms supersede all previous agreements, representations and arrangements between us (written or oral), excluding the Privacy Policy. Nothing in this clause shall limit or exclude any liability for fraudulent misrepresentation.
The Alpha Group has taken reasonable steps to ensure the currency, availability, correctness and completeness of the information contained on Alpha and provides that information on an "as is", "as available" basis. The Alpha Group does not give or make any warranty or representation of any kind about the information contained on Alpha , whether express or implied. Use of Alpha and the materials available on it is at your sole risk. The Alpha Group is not responsible for any loss arising from the transmission, use of data, or inaccurate Member Content.
You are responsible for taking all necessary precautions to ensure that any material you may obtain from Alpha is free of viruses or other harmful components. You accept that Alpha will not be provided uninterrupted or error free, that defects may not be corrected or that The Alpha Group, or the server that makes it available, are free of viruses or bugs, spyware, Trojan horse or any similar malicious software. The Alpha Group is not responsible for any damage to your computer hardware, computer software, or other equipment or technology including, but without limitation damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure or any other technical or other malfunction. The communications between you and Alpha Group may take place via electronic means, whether you use the App or send Alpha Group emails, or whether Alpha Group posts notices in the App or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Alpha Group in electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Alpha Group provides to you electronically satisfy if it were to be in writing. The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. Sec. 7001 et. seq.
We know our Terms are awesome, but we may have to change them now and again
As Alpha grows, we might have to make changes to these Terms so we reserve the right to modify, amend or change the Terms at any time (a “Change”). If we do this then the Changes will be posted on this page and we will indicate the Effective Date of the updates at the bottom of the Terms. In certain circumstances, we may send an email to you notifying you of a Change. It’s also possible that we might ask you to agree to our Changes, but we’ll let you know. You should regularly check this page for notice of any Changes – we want our users to be as informed as possible. Your continued use of Alpha following any Change constitutes your acceptance of the Change and you will be legally bound by the new updated Terms. If you do not accept any Changes to the Terms, you should stop using Alpha immediately (uh oh, that’s going to be hard!).
Additional items:
If, for any reason, any of the Terms are declared illegal, invalid or otherwise unenforceable by a court of a competent jurisdiction, then to the extent that term is illegal, invalid or unenforceable, it shall be severed and deleted from the Terms and the remainder of the Terms shall survive, remain in full force and effect and continue to be binding and enforceable.
No failure or delay in exercising any right, power or privilege under the Terms shall operate as a waiver of such right or acceptance of any variation of the Terms and nor shall any single or partial exercise by either party of any right, power or privilege preclude any further exercise of the right or the exercise of any other right, power or privilege.
You represent and warrant that:
1. you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and
2. you are not listed on any U.S. Government list of prohibited or restricted parties.
By using the App, you agree and acknowledge that Alpha is a global app operating through servers located in a number of countries around the world, including the United States. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence. By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on Alpha , you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.
The App may contain links to third-party websites or resources. In such cases, you acknowledge and agree that we are not responsible or liable for:
1. the availability or accuracy of such websites or resources; or
2. the content, products, or services on or available from such websites or resources.
Links to such websites or resources do not imply any endorsement. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. Framing, in-line linking or other methods of association with the App are expressly prohibited without first obtaining our prior written approval
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction.
In the event there is a discrepancy between this English language version and any translated copies of the Terms, the English version shall prevail. If you have any questions, complaints or claims with respect to the App, please contact us at feedback@alphadatingapp.com
16. Governing law and forum.
Subject to Section 13(3), your access to the App, Our Content, and any Member Content, any claims arising from or related to your relationship with the Alpha Group, and these Terms are governed and interpreted by the laws of the State of Texas. All claims arising out of or relating to these Terms and/or your relationship with the Alpha Group that for whatever reason are not submitted to arbitration, and all claims or cases challenging the enforceability or applicability of the arbitration provisions herein, will be litigated exclusively in the federal or state courts of Travis County, Texas. You agree that such courts shall have personal jurisdiction and venue and waive any objection based on inconvenient forum. You agree that you will not file or participate in a class action against us.
17. Privileged Trading inc
The Terms constitute a binding legal agreement between you as user (“you”) and the Privileged Trading inc(“we” or “us”). Privileged Trading inc includes, but is not limited to, Privileged Trading inc (an English company), Privileged Trading co (a California corporation), Privileged Trading inc ( California corporation) , Social Online Payments Limited (a company incorporated in Ireland) and Social Online Payments L.L.C. (a California corporation).
Effective date
The Terms were last updated on: February 12th, 2021.
Alpha End User License Agreement ("Agreement") is a binding agreement between you ("End User" or "you") and Privileged Trading Inc. ("Company"). This Agreement governs your use of the Privileged Trading Supplier Self-Assessment (SSA) Alpha for Apple iOS or Google Android operating systems (including all related documentation, the "Application").
By downloading/installing/using the application, you (a) acknowledge that you have read and understand this agreement; (b) represent that you are of legal age to enter into a binding agreement; and (c) accept this agreement and agree that you are legally bound by its terms. If you do not agree to these terms, do not download/ install/use the application.
1. License Grant.
Subject to the terms of this Agreement, Company grants you a limited, non-exclusive and nontransferable license to:
(a) download, install and use the Application for your personal, non- commercial use on a single mobile device owned or otherwise controlled by you ("Mobile Device") strictly in accordance with the Application's documentation.
2. License Restrictions.
Licensee shall not:
(a) copy the Application, except as expressly permitted by this license;
(b) modify, translate, adapt or otherwise create derivative works or improvements, whether or not patentable, of the Application;
(c) reverse engineer, disassemble, decompile, decode or otherwise attempt to derive or gain access to the source code of the Application or any part thereof;
(d) remove, delete, alter or obscure any trademarks or any copyright, trademark, patent or other intellectual property or proprietary rights notices from the Application, including any copy thereof;
(e) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer or otherwise make available the Application or any features or functionality of the Application, to any third party for any reason, including by making the Application available on a network where it is capable of being accessed by more than one device at any time; or
(f) remove, disable, circumvent or otherwise create or implement any workaround to any copy protection, rights management or security features in or protecting the Application.
3. Reservation of Rights.
You acknowledge and agree that the Application is provided under license, and not sold, to you. You do not acquire any ownership interest in the Application under this Agreement, or any other rights thereto other than to use the Application in accordance with the license granted, and subject to all terms, conditions and restrictions, under this Agreement. Company and its licensors and service providers reserve and shall retain their entire right, title and interest in and to the Application, including all copyrights, trademarks and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.
4. Collection and Use of Your Information.
You acknowledge that when you download, install or use the Application, Company may use automatic means (including, for example, cookies and web beacons) to collect information about your Mobile Device and about your use of the Application. You also may be required to provide certain information about yourself as a condition to downloading, installing or using the Application or certain of its features or functionality, and the Application may provide you with opportunities to share information about yourself with others. All information we collect through or in connection with this Application is subject to our Privacy Policy https://www.Privileged Trading.com/resources/documents/mobile-app-ssa-privacy-policy/. By downloading, installing, using and providing information to or through this Application, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
5. Updates.
Company may from time to time in its sole discretion develop and provide Application updates, which may include upgrades, bug fixes, patches and other error corrections and/or new features (collectively, including related documentation, "Updates"). Updates may also modify or delete in their entirety certain features and functionality. You agree that Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your Mobile Device settings, when your Mobile Device is connected to the internet either:
(a) the Application will automatically download and install all available Updates; or
(b) you may receive notice of or be prompted to download and install available Updates.
You shall promptly download and install all Updates and acknowledge and agree that the Application or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Application and be subject to all terms and conditions of this Agreement.
6. Term and Termination.
(a) The term of Agreement commences when you download/install the Application and will continue in effect until terminated by you or Company as set forth in this Section 6.
(b) You may terminate this Agreement by deleting the Application and all copies thereof from your Mobile Device.
(c) Company may terminate this Agreement at any time without notice if it ceases to support the Application, which Company may do in its sole discretion. In addition, this Agreement will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this Agreement.
(d) Upon termination:
(i) all rights granted to you under this Agreement will also terminate; and
(ii) you must cease all use of the Application and delete all copies of the Application from your Mobile Device and account.
(e) Termination will not limit any of Company's rights or remedies at law or in equity.
7. Disclaimer of Warranties.
The application is provided to licensee "as is" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the application, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, company provides no warranty or undertaking, and makes no representation of any kind that the application will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.
8. Limitation of Liability.
To the fullest extent permitted by applicable law, in no event will company or its affiliates, or any of its or their respective licensors or service providers, have any liability for damages arising from or related to your use of or inability to use the application. The foregoing limitations will apply whether such damages arise out of breach of contract, tort (including negligence) or otherwise and regardless of whether such damages were foreseeable or company was advised of the possibility of such damages. Some jurisdictions do not allow certain limitations of liability so some or all of the above limitations of liability may not apply to you.
9. Indemnification.
You agree to indemnify, defend and hold harmless Company and its officers, directors, employees, agents, affiliates, successors and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including attorneys' fees, arising from or relating to your use or misuse of the Application or your breach of this Agreement. Furthermore, you agree that Company assumes no responsibility for the content you submit or make available through this Application.
10. Export Regulation.
The Application may be subject to US export control laws, including the US Export Administration Act and its associated regulations. You shall not, directly or indirectly, export, re-export or release the Application to, or make the Application accessible from, any jurisdiction or country to which export, re-export or release is prohibited by law, rule or regulation. You shall comply with all applicable federal laws, regulations and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing or otherwise making the Application available outside the US.
11. Severability.
If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect.
12. Governing Law.
This Agreement is governed by and construed in accordance with the internal laws of the State of Michigan without giving effect to any choice or conflict of law provision or rule. Any legal suit, action or proceeding arising out of or related to this Agreement or the Application shall be instituted exclusively in the federal courts of the United States or the courts of the State of Michigan in each case located in Kent County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
13. Entire Agreement.
This Agreement and our Privacy Policy constitute the entire agreement between you and Company with respect to the Application and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the Application.
14. Waiver.
No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.
15. Alpha has a 0 tolerance policy for objectionable content or abusive users.
They will be reported and removed from our application as we do not tolerate such behavior.
Coming soon